Case Study Essay Example for Free

Case Study Essay Why is it important to get the patient’s assessment of health care quality? Does the patient have the expertise to judge the health care he or she receives? The patient is the customer. If the patient â€Å"perceives† that the health care received is inadequate, then he or she may go elsewhere the next time these services are needed. Although patients may not have the expertise to judge some aspects of 2 health care, they can judge appearances of competence, improvements in the way they feel, how they are treated, the cleanliness and comfort of the environment, and timely responses to service requests. . How might a hospital measure quality? Measuring quality in a service setting such as a hospital can sometimes be dif? cult. One obvious way is to keep track of the number of patient complaints—or even lawsuits. Some other measures that could be used include, but are not limited to, the following:  ¦ Average time for nurses to respond to a patients’ call  ¦ Average time spent by patients in intensive care  ¦ Average recovery time after surgery  ¦ Average condition of patients upon discharge  ¦ Change in patient condition between admission and discharge  ¦ Number patients per staff member 3. Using the steps in the table in the case discuss how each might apply to FCGH. To answer this question, one must remember that the product provided by FCGH is health care. However, it must also be remembered that the hospital’s staff (nurses, physicians, lab technicians, etc. ) are the suppliers of that service. Thus, quality of service will depend a great deal on the staff—their motivation, attention to details, morale, level of caring, etc. Quality to the Customer:  ¦ Is conformance of the service provided compared to established quality standards? Is quality of the hospital’s health are service compared with that of competitors? Quality Costs:  ¦ Have the costs of quality been measured and have possible areas for cost savings been identi? ed? Design Review:  ¦ Do procedures exist to review patient treatment for quality? Are these procedures being carried out? Product Quali? cation:  ¦ Have procedures been established and followed to qualify new treatme nts before they are used on patients? Product Liability:  ¦ Has each treatment been scrutinized regarding safety and are appropriate records kept? Does a written plan exist for dealing with major problems regarding patient? Process Capability:  ¦ Has the effectiveness and risk of each treatment been measured, and is that information used in selecting treatments? Incoming Inspection:  ¦ Is incoming material inspected? Are staff members evaluated before being hired? Are records of these evaluations kept? Supplier Quality:  ¦ Are suppliers and staff members made aware of their quality responsibilities? Are records kept on nonconformance? Process Control:  ¦ Has the hospital developed policies for controlling treatments and lab tests? Have employees been trained to follow these policies? Inspection and Test Planning: Do inspection and test plans exist for all services provided and are records maintained on the results? Are all test procedures and equipment regularly checked for accuracy? Quality Performance Indicators:  ¦ Are quality performance indicators regularly published throughout the hospital and made available to employees? Employee Involvement Program:  ¦ Are employees involved in quali ty improvement through some process such as quality circles? Multifunctional Quality Improvement Team:  ¦ Has a quality improvement team covering all functional areas been established to monitor quality work and to work o improve it? Quality Business Plan:  ¦ Has quality been integrated into the hospital’s business plan—and from there into the overall strategic plan? 4. How can the value of a human life be included in the cost of quality control? Placing a cost on a human life is, of course, dif? cult. However, even companies that manufacture goods must deal with this if there is the possibility that a defective product could result in death. In a hospital setting death is always a possibility due to unforeseen complications or adverse drug reactions. The best approach for FCGH may be to follow whatever policies and rocedures will produce the least chance of patient death. 5. There are certain parallels between the evaluation of health care quality and educational quality. How are customer surveys used to evaluate the quality of teaching at your institutions? How are the results used? Are any other measures available to assess educational quality? What improvements would you suggest to the current system? Teaching evaluations are the â€Å"customer surveys† of education. They are used by faculty and administrators to improve curriculum and teaching methods, to evaluate faculty performance, and to bestow teaching awards. There is general agreement, however, that student evaluations of teaching are insuf? cient assessments of education quality in and of themselves. Students may give high marks to teachers based on personality, lax administration of the class, or the level of dif? culty of the course (easy grades). Further, how can students (who are just learning) judge whether the appropriate material is being taught? On the other hand, the student perceptions should not be ignored. A professor who is very knowledgeable about a subject, but who cannot communicate that knowledge is of little use to the educational process. Therefore, in assessing educational quality, multiple measures of performance should be used, including:  ¦ Teaching evaluations completed by students  ¦ Peer evaluations by faculty  ¦ Surveys of employers  ¦ Surveys of alumni  ¦ Ranking of departmental performance by other deans or industry  ¦ Placement data  ¦ Overall student evaluations based on assessments of total curriculum, rather than individual courses or teachers. QUALITY CLEANERS This case can be used to address several issues and objectives:  ¦ All employees throughout the process must be involved.  ¦ Employees must be accountable for the quality of their work. In service organizations, determining the attributes that de- ?ne quality service, and the corresponding question of how to measure quality can be dif? cult, but must be done,  ¦ The student should have suf? cient understanding of SPC to determine when, where, and how it should be applied.  ¦ Small increases in prevention and appraisal cost wi ll result in large decreases in total cost of quality.  ¦ Records are kept to maintain accountability of the employee to determine bonuses, additional training required, or possible dismissal. Another problem area identi? ed would include quipment (cleaning machine, presses) not functioning properly. These records would also indicate areas where future improvements should be directed. Given below are some points that should be included in the case analysis. 1. Inspections should occur throughout the process with each worker checking his or her work and previous activities also. The astute students will also recognize the capability of using the customer as an inspector. When the garment(s) is brought into the store, the customer should be asked if there are any spots or stains that may require special attention, repairs eeded, special requests, etc. Getting this information from the customer will greatly increase the probability that the service provided meets the customer’s expectations. The counter person and the marker should be checking the garments closely for foreign objects, rather than leaving this for the cleaner, because this has the greatest potential dam age in terms of dollars and dissatis? ed customers. A load ruined by an ink pen would impact 10–20 customers and cost several thousand dollars in claims. 2. Allow for some student creativity. Possibilities would include he counter person, marker, and assembler initialing the ticket at a designated point. The cleaners and pressers could use special shaped (circle, square, triangle, etc. ) punches to punch the identi? cation tag pinned in the garment. Another option would be for the cleaners and pressers to use small plastic tags (as sometimes seen on bakery items) placed on the hanger. Whatever the solution, it should achieve the objective of accountability and require limited time and supplies cost. 3. The additional workload must be tracked over time. Time consumed must be matched with the number of complaints.

Essay on Contrasting Couples in The Taming of the Shrew -- comparison

Use of Contrasting Couples in The Taming of the Shrew      Ã‚   William Shakespeare's comedy, The Taming of the Shrew illistrates the difficulty of trying to tame a headstrong, stubborn, and a high-spirited woman so that she will make a docile wife. The one attempting to tame Kate, the shrew, is Petruchio. They contend with each other with tremendous vitality and have a forced relationship. In contrast, there is another romantically linked couple who seemingly possess an ideal relationship. These young lovers, Bianca and Lucentio, share a love that is not grounded in reality, but in fantasy. These two sub-plot characters are stock characters and Shakespeare creates the irony of the play through the differences between the two couples. It is through his use of stock characters and irony that the differences between the two couples are revealed.    Bianca and Lucentio are considered stock characters in this play for many reasons. On the surface of things, Bianca is a sweet, mild-tempered young woman. She shows obedience towards her father and fosters his favoritism for herself by playing the part of a noble victim who cannot marry until her shrewish sister is wed. "Bianca is the epitome of a stock character. She is the sweet, innocent girl that all the g... ...terary Criticism Vol. IX, Detroit, Michigan: Gale Research Co., 1983. Shakespeare, William, The Taming of the Shrew New York, New York, Washington Square Press, 1963. Snider, Denton J., "William Shakespeare" on The Taming of the Shrew, Shakespearean Literary Criticism Vol. IX, Detroit, Michigan: Gale Research Co., 1983. Wade, Charles, "William Shakespeare" on The Taming of the Shrew, Shakespearean Literary Criticism Vol. IX, Detroit, Michigan: Gale Research Co., 1983. Webster, Margaret, "William Shakespeare" on The Taming of the Shrew, Shakespearean Literary Criticism Vol. IX, Detroit, Michigan: Gale Research Co., 1983.

RoseWood Hotels & Resorts

RoseWood Hotels & Resorts: Branding to increase customer profitability and lifetime value. Rosewood Hotels& Resorts(Rosewood) , a private hotel management company started in 1979, that built a global reputation with iconic luxury hotels such as The Mansion and The Carlyle, became well known for its ability to enhance a property’s value by creating unique, one-of-a-kind properties with a small ultra-luxury residential style. But amidst this, the brand ROSEWOOD became muted, unmentioned. The issue here is to establish Rosewood as a true brand. A branding decision is to be made to establish the company’s future. Rosewood with or without a corporate brand needs to be evaluated in order to arrive at a decision. The first thing is-whether or not a corporate branding. * Establishing a corporate brand would mean to fall into the same league where other corporate brands were in. Rosewood without a corporate branding was at par with the branded ones. Its occupancy rate across years has been almost the same for- be it The Marriott or The Four Seasons Hotels, inspite of relatively higher prices at RoseWood. Moreover, it would mean to keep the brand promise across the properties – by ensuring perfect product/service performance across the portfolio, internal soft branding initiatives and significant marketing investment. But keeping in mind the uniqueness of each Rosewood hotel and their â€Å"SENSE OF PLACE† philosophy, consistent brand-wide performance standards seems a bit unrealistic. Each place has something new and unique to offer its guests. Standardizing it was not the Rosewood way of work. They understood the customer needs according to their functioning place and believed in offering the same. This was their Unique Selling Point and diverting from this would mean a high impact on the customer expectation. A corporate branding is not the only solution to increasing the customer profitability and lifetime value. Surely Rosewood needs cross-property increase. Seeing RoseWood’s statistics, upto 40% customers come back to the same hotel of Rosewood’s But only 5% are involved in cross property usage. In the individual brand range, they typically had 5-10% cross property usage rate and this number went upto 10-15% In case of corporate-branded hotels. But RoseWood was struggling at a mere rate of 5%- the lowermost rate even in the individual brand range. So they need to boost up this number to at least gain the higher edge in their own category of individual brands. I would suggest these short term course of action so as to achieve higher customer profitability and lifetime value. 1. People definitely like being at RoseWood- keeping in mind their occupancy rate (average of 60% for last 3 years) and 40% customers coming back again to the same hotel. Customers are happy to be at RoseWood properties. But little can they relate with other RoseWood hotels. The RoseWood hotel they go to provides them with a comfortable stay. When their guests go to a new place that also has a RoseWood property, they should know what to expect and those who liked it first will definitely want to have the same comfortable stay again. For e. g. A Mc-Donalds store worldwide is known for the food they provide. When going in a Mc-D they know what to expect and what level of food they will get. But even a Mc-D store in Gujarat has customized itself according to the place they are at and provides only vegetarian there. RoseWood’s main strength is their uniqueness. But they need to build an inter relation among their hotels so that they maintain almost same level of service and comfort. People should go in to experience something new but with the faith of same level of service. 2. When a customer checks-out from a RoseWood property, they can be asked to fill a small interactive feedback form and a satisfied customer should be handed with a handout of other RoseWood hotels with a promise that they can have the same satisfaction of stay there as well. . RoseWood can implement that when a guest leaves, he is made aware of other RoseWood hotels with a provision that whenever they are to go to a place having another of RoseWood’s hotels, they can just contact the manager of their regular RoseWood hotel staff/manager and all arrangements for their stay at that place can be made beforehand as per the guests convenience. Also, by this the customers would not go to a new place and make choices whether or not to turn up to RoseWood hotel at that place. They could implement the branding in a bit subtle way like The Mansion-from the house of RoseWood or The Mansion (RoseWood properties) so that people can be aware of and relate to them. 5. They need to collaborate more with the travel agents. They do promote the hotel but not the brand. Educating the customers about RoseWood as well along with the hotel would help the customers to relate and entrust in them. 6. Even the guests who have stayed in RoseWood hotels do not know of RoseWood as a brand. They need to bring the guests’ focus on RoseWood as well during their stay. Logo and promotion should be moved towards higher profile amenities as well. Their conversations on telephone to the dress of the staff should justify that they are a part of the RoseWood. As far as the long term initiative is concerned, being a status symbol never hurts. In Fact it is the need of the hour to be a leader in the competition. So, they might as well like to go for corporate branding if willing to compromise on their â€Å"Sense Of Place† philosophy to some extent.

Reflection On Culture And Diversity - 796 Words

1. From my perspective, when I think of diverse contexts, I think of a great variety of influences and events interrelated to a particular situation. The relationship between culture and diversity is a great variety of groups represented within a community. These variety of groups are formed by race, ethnicity, age, ability, language, nationality, socioeconomic status, gender, religion and sexual orientation. As an African American who is aware of the difficult challenges (such as slavery and segregation) that my culture has endured, it has taught me to respect social, political, and cultural differences that characterizes the people in this country. I am knowledgeable and educated on cultural differences, which has taught me to embrace†¦show more content†¦2. From Chapter 1 in our Reframing Organizations text, the symbolic frame makes the most sense to me because it focuses on the issues of meaning and faith. It puts ritual, ceremony, play, story and culture at the heart of the organizational life. From my perspective, the symbolic frame doesn’t focus on the event but rather the meaning of that particular event. This specific frame was easier to comprehend than the other three frames. 3. As I reflected on the Dilbert cartoon, I believe the content of the narrative to ring true. For example, I previously worked as a customer service representative for New York and Company. There were many instances where I felt like customers didn’t receive proper customer service and the rules of the company were unethical. On my end, I didn’t agree with how the customers were handled. I expressed my dissatisfaction to management and I was informed that as long as I wanted to be employed by this company, I had to follow their rules. Eventually I resigned from my position because I felt guilty about how things were conducted by the company. I’m using this as a prime example in relation to the Dilbert cartoon because most companies focus on the welfare of their company versus the happiness of the employees, who are fulfilling the job duties. In some cases, the welfare of the company and its corporate strategy doesn’t involve what’sShow MoreRelatedR ace Culture Diversity - Reflections on Issues Relating to the Traveller Community and the Portrayal of Minority Groups in the Media1733 Words   |  7 PagesMany issues have been introduced and discussed in regards to race, culture and diversity, and their impact on children and society. In the attached journal I have recorded some of the subjects we discussed in group sessions such as: British Empire Legacy, Equal Opportunities, Post Code Culture, Ethnic Minorities, Sex Education, Legislations, and the Traveller Community. I have also included other interesting issues that I came across and thought to be relevant to this module. For the purpose of thisRead MoreEssay on Socs 350 Entire Course Week 1 - 81370 Words   |  6 Pagescom/SOCS%20350/socs-350-entire-course-week-1-8 Product Description (SOCS 350 Cultural Diversity in the Professions - DeVry) SOCS 350 Week 1 Assignment Paper: Let’s Be Lefties for a Day SOCS 350 Week 1 Discussion 1 You Eat What?! SOCS 350 Week 1 Discussion 2 Some of My Best SOCS 350 Week 2 Course Project: Project Proposal SOCS 350 Week 2 Quiz (11 Questions Answers) SOCS 350 Week 2 Discussion 1 Culture is in the Air SOCS 350 Week 2 Discussion 2 Power Relationships SOCS 350 Week 3 Assignment:Read MoreCulture Diversity And Diversity1639 Words   |  7 PagesIn today’s society the words culture, diversity and multicultural environments are used to support the idea of an inclusive organization. Adhering to federal and state mandates, in addition to maintaining a politically correct appearance with regards to culturally diverse organizations is the new normal. The purpose of this paper is to examine the definitions of culture, diversity and multiculturalism as well as provide some insight into the current standings around these topics as a nation and withinRead MoreDiversity And Cultural Issues Of Tesol Education1545 Words   |  7 PagesEDUC600 I001 Fall 15 Final Reflection Journal: Diversity and Cultural Issues in TESOL Education During the course entitled Diversity and Cultural Issues in TESOL Education, issues of diversity and culture, as well as methods, strategies, and approaches for engaging English language learners were examined. Students all over the world learn English for a variety of reasons. Some students must study English as a requirement. Other students may wish to travel, study abroad, or work in the global marketplaceRead MoreMy Conversation With Yen Mai896 Words   |  4 PagesMy conversation with Yen Mai provided further evidence for influence of Christianity on Midwestern culture and how Chinese culture lacks this influence. In China, the religions of Buddhism, Taoism, and Confucianism are most common and are philosophical in nature. From these religions, it can be argued that Chinese culture adopted the values to honor family and treat elders with respect and obedience above everything. As a result, Chinese students treat their family and the elderly with more respectRead MoreWhat I Have Learned About Diversity Management1524 Words   |  7 PagesDiversity in the workplace has been a very knowledgeable course in which sometimes I have been challenged on my own thought process and beliefs. As I move forward in my studies and life I plan to expand my awareness of recognize my own ethnocentricities and respect the benefits of other cultures diverse values and behaviors. As I make the move into management I plan on applying what I have learned about diversity management and how as stated in (Canas Sondak, 2014)creates not only a competitiveRead MoreReflection On Diversity827 Words   |  4 PagesA Reflection on the Analysis Diversity for me is central to having a successful, creative, dynamic education environment where everyone is welcomed. Without diversity, I think we are less creative individually and collectively. I can describe diversity as a collection of people who have their own unique qualities, who are different and sharing and embracing each other’s individual beliefs, cultures, and thoughts. The differences could be cultural, racial, or learning styles. According to ColemanRead MoreCultural Competence Checklist : Personal Reflection Designed By T.d897 Words   |  4 PagesAfter completing the â€Å"cultural competence checklist: personal reflection designed by T.D. Goode† for the first time, I was not surprised by my results. The results were a reflection of my personal understanding how culture impacts holistic care and my continuous need to improve my care. I have strived to become non-judgmental. I work to not let my personal beliefs and values influence my nursing care on decisions. When I practice this philosophy it provides better patient outcomes and promotes anRead MoreMGT/311 WEEK 5 Reflection817 Words   |  4 Pagesï » ¿ Week 5: Learning Team Reflection MGT/311 Organizational Development October 28, 2013 Week 5: Learning Team Reflection One of the objectives that the team discussed was diversity in the workplace. Major corporations have encountered issues concerning diversity in the work place. Our team can directly relate to this subject in the workplace since all of us are diverse minorities in our individual work place. It was discussed in the group that diversity in the workplace is the manager’sRead MoreMy Reflection On The Event1327 Words   |  6 PagesSummary At the beginning and before I write my reflection about the event, I want to thank you Dr. Robinson for your suggestion to attend the event, because this events it is the first one to me in this university. I learned a lot of information about other cultures and I benefited from the experience and culture of its presenters. The event’s title was diversity and leadership, it was divided into four sections, as follows: 1- Forms of Diversity. 2- Leader’s Transvers the Globe. 3- Minding the Gab

Dissociative Identity Disorder A Condition Of Mystery

Dissociative identity disorder is a condition of mystery that is not clearly understood because of its way of presenting in a patient. In this research article there will be in depth analysis of the condition that is so publically recognized by Hollywood but at times ignored by medical professionals. There will analysis of demographics and who is affected more; male or female will also be looked at closely. There will also be a review of what factors predispose individuals to Dissociative Identity Disorder, how it is diagnosed and how it being treated. The usual signs and symptoms will also be discussed and medical and surgical interventions. In this paper there will also be a review of complications and prognosis and nursing application†¦show more content†¦The majority of patients with DID have memory gaps when a personality has taken over the primary personality. Some patients as being outside their body, or watching something take place in front of them that they cannot control describe depersonalization. Another sign is derealization which is when the patient may not recognize people such as friends and family. The most common sign is identity disturbances because the patient fears their alters because they have no control over them when they take over. They fear them because they have no control their actions and even some times even the host may be female or male the alter may identify as that opposite sex. The alters also may disrupt daily schedules or be ruthless, careless, promiscuous. It becomes obvious when a personality takes control over the host because the patients mannerisms change from body language, vocabulary, accents, style of dressing . What can often trigger personality changes is primarily stress and it can be any form of stress for some patients which can make debilitating because day to day tasks can become difficult if there are periods of amnesia for the patient. Not having control of the personalities is often times what is most difficult for such patients. There have been many studies associating DID attempted suicide for some the alters tend to get themShow MoreRelatedDissociative Identity Disorder : A Condition Of Mystery3089 Words   |  13 PagesUnderstanding Dissociative Identity Disorder Introduction Dissociative identity disorder is a condition of mystery that is not clearly understood because of its way of presenting in a patient. In this research article there will be in depth analysis of the condition that is so publically recognized by Hollywood but at times ignored by medical professionals. There will analysis of demographics and who is affected more; male or female will also be looked at closely. There will also be a review of whatRead MoreShutter Island : Film Analysis Essay1721 Words   |  7 Pages2010 film directed by Martin Scorsese. Starring Leonardo DiCaprio and Mark Ruffalo, this film is 138 minutes of psychological thrills and horror. Shutter Island covers the field of psychopathology. More specifically, it covers psychotic disorders, dissociative disorders, and treatment. Shutter Island is set in 1954 on Shutter Island, Massachusetts at the Ashecliffe Hospital for the criminally insane. The opening scene of the film is U.S. Marshals Edward Daniels and Chuck Aule arriving on Shutter IslandRead MoreDissociative Identity Disorder : Multiple Personality Disorder Essay1859 Words   |  8 PagesIntroduction Dissociative Identity Disorder, also known as Multiple Personality Disorder has intrigued a wide variety of individuals from psychiatrists, Hollywood directors and even teenagers dreaming of treating the disorder such as myself. DID, as abbreviated, is sometimes thought of as fake, this disorder has been proven an actual disorder and is described in the DSM-5. This paper will include a description of Dissociative Identity Disorder or DID, an exploration into the typical course of theRead MoreThe Child That Lives From Within1681 Words   |  7 PagesNorman’s varying behaviour and role reversal, he has dissociative identity disorder (DID), also known as multiple personality disorder (Ellason, Ross, and Fuchs 255; Boysen 329). Contemporary studies suggest that DID comes from childhood trauma (Ellason, Ross, and Fuchs 255; Boysen 330). His identity confusion is rooted to his past and is made clear once he switches back and forth from himself and â€Å"Mother†. Some argue that questioned identity is linked to a tampered prefrontal cortex that causesRead MoreThe Child That Lives From Within1611 Words   |  7 Pagesself-awareness. Considering his varying behaviour and role reversal, Bates has dissociative identity disorder (DID), also known as multiple personality disorder. Contemporary studies suggest that DID comes from childhood trauma (Ellason, Ross, and Fuchs 255). His identity confusion being deeply rooted to his past is made clear once he switches back and forth from himself and â€Å"Mother†. It is argued that his questioned identity is linked to a tampered prefrontal cortex that causes him to act abnormallyRead MoreMental State Of A Social Environment1254 Words   |  6 Pagesself-awareness. Considering his varying behaviour and role reversal, Bates has dissociative identity disorder (DID), also known as multiple personality disorder. Contemporary studies suggest that DID comes from childhood trauma (Ellason, Ross, and Fuchs 255). H is identity confusion being deeply rooted to his past is made clear once he switches back and forth from himself and â€Å"Mother†. It is argued that his questioned identity is linked to a tampered prefrontal cortex that causes him to act abnormallyRead More The Controversy Surrounding Multiple Personality Disorder Essay2499 Words   |  10 PagesPersonality Disorder Multiple Personality Disorder is a condition that many people probably have not heard of. Among those who have heard of it, there are even less who actually know what it is. However, according to Piper (1997) there were about 6,000 cases diagnosed in North America alone in 1986. Some experts estimate that multiple personality disorder, or MPD, affects 5 to 10 percent of the population, or about 100 million people worldwide. For such a widespread disorder, the publicsRead MoreAcute Stress Disorder3168 Words   |  13 PagesAcute Stress Disorder Brett D. Klawitter Liberty University Abstract Acute Stress Disorder or ASD is a phenomenon that happens during or shortly after a traumatic event. It can affect people in many different ways but it is usually debilitating for up to one month. There has been controversy and stigma attached to the diagnosis of ASD since it was first added to the DSM-IV. This paper will illustrate the definition of ASD, the diagnostic guidelines, the difference between ASD and Acute StressRead MorePsychological Disorders Essay1876 Words   |  8 PagesThere are multiple criteria that come into play when determining a psychological disorder. One reason is because, it is hard to know for sure if an action is abnormal or not. Something could be abnormal in our country, but a custom in another. According to Psychology in Action, â€Å"[r]ather than being fixed categories, both â€Å"abnormal† and â€Å"normal† behaviors exist along a continuum, and no single criterion is adequate for [i]dentifying all forms of abnormal behavior† (Huffman). There are four criteriaRead MoreThe Impact Of Neuropsychology On The Christian Faith2470 Words   |  10 Pagesare the symptoms of her recurring seizures. Sister John has temporal-lobe epilepsy and her doctor explains that it, â€Å"tend[s] to be more psychological† (Salzman, 2000, p.68). Sister John’s spiritual episodes were presumably caused by her medical condition. So, were all of her spiritual encounters with God a lie? Was her faith a fabrication? The implication of these questions can be quite troubling for the Christian faith. Is God simply a manifestation created within our minds? Objects exist because Dissociative Identity Disorder A Condition Of Mystery Understanding Dissociative Identity Disorder Introduction Dissociative identity disorder is a condition of mystery that is not clearly understood because of its way of presenting in a patient. In this research article there will be in depth analysis of the condition that is so publically recognized by Hollywood but at times ignored by medical professionals. There will analysis of demographics and who is affected more; male or female will also be looked at closely. There will also be a review of what factors predispose individuals to Dissociative Identity Disorder, and how it is diagnosed. There will also be information of how the disorder is treated via therapy and medication. The usual signs and symptoms will also be discussed and†¦show more content†¦The idea behind this is that alters were developed during the trauma as form to escape it and they evolved into personalities that followed them later in life it is a form of dissociating with the trauma and coping mechanism. This can occur as early as three years old because that is when the human brain starts developing memories (Haddock, 2001). The most common signs and symptoms experienced by patients with Dissociative identity disorder are amnesia and depersonalization. The amnesia in patients with DID is typically manifests with gaps in their memory often gaps in memory in their past or even their entire childhood. The majority of patients with DID have memory gaps when a personality has taken over the host (primary personality). Some patients may describe as being outside their body and watching something take place in front of them that they cannot control, which is also known as depersonalization. According to Hart (2103), another sign is derealization, which is when the patient may not recognize people such as friends and family, which can lead to difficulties maintaining a healthy relationship. The most common sign is identity disturbances because the patient fears their person because they have no control over them when they take over. They fear them because they have no control their actions and even some times even the host may be female or male the alter may identify as that opposite sex. The alters also may disrupt dailyShow MoreRelatedDissociative Identity Disorder : A Condition Of Mystery2486 Words   |  10 PagesDissociative identity disorder is a condition of mystery that is not clearly understood because of its way of presenting in a patient. In this research article there will be in depth analysis of the condition that is so publically recognized by Hollywood but at times ignored by medical professionals. There will analysis of demographics and who is affected more; male or female will also be looked at closely. There will also be a review of what factors predispose individuals to Dissociative IdentityRead MoreShutter Island : Film Analysis Essay1721 Words   |  7 Pages2010 film directed by Martin Scorsese. Starring Leonardo DiCaprio and Mark Ruffalo, this film is 138 minutes of psychological thrills and hor ror. Shutter Island covers the field of psychopathology. More specifically, it covers psychotic disorders, dissociative disorders, and treatment. Shutter Island is set in 1954 on Shutter Island, Massachusetts at the Ashecliffe Hospital for the criminally insane. The opening scene of the film is U.S. Marshals Edward Daniels and Chuck Aule arriving on Shutter IslandRead MoreDissociative Identity Disorder : Multiple Personality Disorder Essay1859 Words   |  8 PagesIntroduction Dissociative Identity Disorder, also known as Multiple Personality Disorder has intrigued a wide variety of individuals from psychiatrists, Hollywood directors and even teenagers dreaming of treating the disorder such as myself. DID, as abbreviated, is sometimes thought of as fake, this disorder has been proven an actual disorder and is described in the DSM-5. This paper will include a description of Dissociative Identity Disorder or DID, an exploration into the typical course of theRead MoreThe Child That Lives From Within1681 Words   |  7 PagesNorman’s varying behaviour and role reversal, he has dissociative identity disorder (DID), also known as multiple personality disorder (Ellason, Ross, and Fuchs 255; Boysen 329). Contemporary studies suggest that DID comes from childhood trauma (Ellason, Ross, and Fuchs 255; Boysen 330). His identity confusion is rooted to his past and is made clear once he switches back and forth from himself and â€Å"Mother†. Some argue that questioned identity is linked to a tampered prefrontal cortex that causesRead MoreThe Child That Lives From Within1611 Words   |  7 Pagesself-awareness. Considering his varying behaviour and role reversal, Bates has dissociative identity disorder (DID), also known as multiple personality disorder. Contemporary studies suggest that DID comes from childhood trauma (Ellason, Ross, and Fuchs 255). His identity confusion being deeply rooted to his past is made clear once he switches back and forth from himself and â€Å"Mother†. It is argued that his questioned identity is linked to a tampered prefrontal cortex that causes him to act abnormallyRead MoreMental State Of A Social Environment1254 Words   |  6 Pagesself-awareness. Considering his varying behaviour and role reversal, Bates has dissociative identity disorder (DID), also known as multiple personality disorder. Contemporary studies suggest that DID comes from childhood trauma (Ellason, Ross, and Fuchs 255). H is identity confusion being deeply rooted to his past is made clear once he switches back and forth from himself and â€Å"Mother†. It is argued that his questioned identity is linked to a tampered prefrontal cortex that causes him to act abnormallyRead More The Controversy Surrounding Multiple Personality Disorder Essay2499 Words   |  10 PagesPersonality Disorder Multiple Personality Disorder is a condition that many people probably have not heard of. Among those who have heard of it, there are even less who actually know what it is. However, according to Piper (1997) there were about 6,000 cases diagnosed in North America alone in 1986. Some experts estimate that multiple personality disorder, or MPD, affects 5 to 10 percent of the population, or about 100 million people worldwide. For such a widespread disorder, the publicsRead MoreAcute Stress Disorder3168 Words   |  13 PagesAcute Stress Disorder Brett D. Klawitter Liberty University Abstract Acute Stress Disorder or ASD is a phenomenon that happens during or shortly after a traumatic event. 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Womens Clothing Advertisements Analysis - 789 Words

A) The four advertisements I chose are all women’s clothing. The first pattern I noticed in the advertisements was that all four of them showcased just one woman by herself and the second pattern was that each woman had quite a bit of skin showing. In each of them they were doing something slightly different though. In the Bottega Veneta advertisement the woman is posing with her arm up and looking off at something out of the shot and her legs seem to be never ending and completely revealed. In the Ann Taylor advertisement the model is Kate Hudson and she is sitting down on a chair with her legs crossed and is leaning a bit forward and resting her head on her arm. The slit of her dress goes up very high and reveals most of her legs and a slightly deep cut around her neck revealing part of her chest as well as all of her right arm. Also this advertisement is specifically for the new little black dress line. In the Express advertisement girl seems to be walking with her hand on her neck while simultaneously swirling the bottom of her dress around from walking. Her arm is uncovered and you see a good amount of her legs and the movement of the dress draws your eyes to that. In the Levi’s advertisement the woman is facing away from the camera so we see her from behind. She is pulling up her Levi’s shorts, which draws the eyes to her bottom half. B) I think the idea that the producers of these images want us to get is that if we buy their clothes we will be pretty, thin womenShow MoreRelatedThe Effect Of Women s Media1517 Words   |  7 PagesHow does the way that women are portrayed on television commercials and advertisements affect the way women are seen in society? Thesis: Woman portrayed on television commercials are stereotyped, sexualized, and have limited roles which affects the way women are seen in society because they are seen as weak, sexualized objects who are dependent upon men. 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Audit for Business Analysis

Question: Case study on "Audit for Business Analysis". Answer: Introduction Founded in 2006, Netherlands, Buurtzorg tends to be one of the unique district nursing system that has been able garn international claim for being a nurse led and cost effective health system (Buurtzorg, 2015). Hence, this point has led to a particular interest in UK, where there is an enormous challenge of meeting the needs of the ageing population that is growing susceptibly and developing complex conditions (Marshall, 2016). Therefore, Buurtzorg has been able to transform the home based health care into a system that creates an innovative method for nursing care homes. Buurtzorg success comes as a result of them being connected to competent nurses and clients who develop a positive and proactive approach to solutions that tend to be effective, sustainable and holistic (Buurtzorg Inc, 2015). Organized in a small team of 12 nurses located in the neighborhood size, Buurtzorg nurses have been able to bring a ground breaking synergy and expertise in direction and connection of the rel ationship between care givers and clients (Buurtzorg Inc, 2015). Buurtzorg has also drown success of reducing the administrative burden for the nurses, they have also led to the improvement of quality care and maintained high satisfaction of their employees. Buurtzorg success tends to be reinforced by the innovative IT systems and their ability to work without the management structure. It would be of significance if we could look at the background of the organization and clearly outline the model in Buurtzorg. Background-Organizational Analysis In Netherland, the home care issue tends to be a national benefit thats funded by the tax revenues. Therefore, in the 1980s the Dutch community nurses decided to consider the autonomy to work closely with patients and their families. But due to marketing incentives there was the introduction of reduced costs, home care became highly regulated by the government, and the reimbursement was tied to an individual nurse action and services (Ironside, 2015). Hence, this led to the fragmentation of care, there was more paper work and less time was spent on patients care. Therefore, the growth of dissatisfaction among the home care nurses created an opportunity for the introduction of new methods of delivering care. Jos de Blok, a home care nurse who had some experience in management and some background of business administration, had for long carried a vision of a new care system that nurses would apply in the provision of community care based on self-directed teams (Buurtzorg Inc, 2015). There was also the support of infrastructure that could enable the new technology and reduce the administrative oversight. After years of him planning and establishing the financial model that would work best in this system of care. De Blok and his partners created the first team known as Buurtzorg team. Gonnie and Ard, were the people responsible in developing the lean technology, thus they were able to administer their system and operate the organization intranet and the clinical document platform known as the Buurtzorgweb (Buurtzorg Inc, 2015). The first two pioneer nurses for Buurtzorg nurses were Edith and De Blok. Analysis carried by government surveyors show that Buurtzorg patients tend to be highly satisfied. Further survey by them also show that employees workforce have been able to satisfy the organization compared to any Dutch company with over 1,000 employees (Iyamu Tatnall, 2016). The model has also led to savings in the country. According to Netherlands insurers pay, the Buurtzorg nurses have been able to meet patients demand more than any other organization offering health care. We can conclude our background analysis that Buurtzorg organization strategy has contributed to their extraordinary success. Consider their starting point where they had one team in the outcast of Almelo in 2007, Buurtzorg has been able to expand its territory to the national level as of 2015, with over 8,000 nurses and 700 teams. Statistics show that as of 2014 they had taken care of 65,000 patients (Buurtzorg Inc, 2015). Therefore, the Buurtzorg strategy has become global and some countries are adapting this strategy. Hence, the Buurtzorg model tends to create a new management approach that is simple, and there is a wide organizational structure that offers them a wide range of services that is enhanced by the technology available (Fleming, 2014). The Best Practice Model in Buurtzorg Home care services in Netherlands are often offered to patients needing temporary health care services after being discharged from a hospital. Some of these patients may be suffering from chronic conditions which require critical medical services, other have dementia, and individual who need end of life care (Buurtzorg Inc, 2015). The home care organizations that are in contract with the government funded insurance firms must offer 10 different home care services. Hence, the number of authority hours depends on a patients assessment (Frederick, 2016). For most healthcare firms they have deployed nurses to offer services that require their skills and knowledge, therefore this reduces the cost of personnel in terms of performing other services (Smith, 2008). Hence, having different caregivers coming at different intervals for patient evaluation tended to jeopardize the continuity of care. According to (Pierce, 2010), most patients and nurses were dissatisfied with the existing traditional home care model. Buurtzorg health care delivery system has created a unique radical approach to this issue of home care. Jos de Block goal when coming up with this model was to bring a holistic, neighborhood approach that provides services that satisfies patients independence (Buurtzorg Inc, 2015). This is made possible through training in self-care and the creation of networks that use neighborhood resources, and completely rely on the provisions of professionalism by the nurses. Perhaps it would be vital if I could outline some of the goals and structure of Buurtzorg Care Model. Goals Structure Maintenance of patients independence Ensure that there is proper training of patients and families in self-care. Rely on nurses professionalism. Create self governance teams of nurses so that they can offer medical and supportive care services. Independent teams with a maximum of 12 nurses taking care of 50-60 patients. There is a small back office that handles the administrative acts. Coaches must be available so that they can solve problems that may arise. Always relies on IT systems so that they can monitor any online schedule, document nurses assessments, and ensure there is effective billing. Hence, Buurtzorg nurses in this model are responsible in conducting a wide range of services including: assessing of patients needs, developing and implementing their care plans, providing services as needed and generating documents as required for ease facilitation of care and billing (Buurtzorg Inc, 2015). Buurtzorg model also collects data of their patients, satisfaction after patients completion of the course of care. There is also the model information technology that enables easy scheduling, documentation and billing. Based on this model, nurses dont need to report to their managers because their working hours are being tracked (Gladon et al, 2014). Nurses are also paid accordingly in terms of their education levels, there is also standard annual increment and bonuses are also paid based on how long one has been working with Buurtzorg. The surplus revenues that the firm creates from the model is used for nurses education and team projects so that there can be improvement of com munity health and advancements in organizational innovations (Buurtzorg Inc, 2015). Therefore, the application of this model to Buurtzorg health centre offers them the ability to regulate themselves, maintains a flexible work arrangements so as to meet the patients and nurses needs (Shirley, 2011). According to the model, there is the need of nurses coming up together so that they can review patients cases and discuss their problems, therefore, this provides them with adequate knowledge of their patients and meet the satisfactory needs of their patients. Maxim Healthcare Service Case Analysis 1.1 Company Overview Maxim Healthcare Services is a healthcare firm that provides healthy home, medical staffing and wellness initiatives to the community of US (Maxim Health Inc, 2011). The health firm tends to offer home personal care through the management and treatment of conditions through skilled nurses, medical social workers, therapists and some home health aides. They also offer non medical care services to the old, new and expectant couples and other individuals suffering from other conditions (Maxim Health Inc, 2011). The medical team also has facility service such as allied health staffing, governments staffing, executive placement, administrative staffing and clinical research consulting and staffing. Structure Founded in 1988, Maxim healthcare is roughly made up of 20 different brands and an approximate of 360 offices nationwide. In the year 2009 the company made a significant restructuring where there was the appointment of a new CEO, and also several senior leadership positions such as CIO, CFO, CCO, CMO AND COO (Maxim Health Inc, 2011). Hence, the expansion of the leadership structure has made the company focus on some additional compliance and ethics (Martinson et al, 2012). The support of the compliance focus has also to them structuring new softwares that play a significant role in the monitoring and billing, so as to enhance quality patient care. The restructuring of the companys compensation program has also made employees be recognized in a number of excellence areas (Martinson et al, 2012). The significance of the companys structure has led to them expanding and realigning their resources. Hence, they have been able to effectively manage and achieve the health compliance standards of delivering quality health care. Thus the success of their structure mainly comes as a result of the division the teams into two the clinical team and the management team (Maxim Health Inc, 2011). The combination of these two teams results to delivery of high quality health care for their patients. SWOT analysis SWOT tends to be a strategic tool in the analysis of any company or business. In this case, SWOT analysis will show the strength, weakness, opportunities and threats that the firm might face. SWOT analysis for our firm may offer them with unique abilities of competitive advantage. Strength There tends to exist a strong distribution and sales channel. There is the viability of high growth rate for the company. The application of their strategy also reduces the labor cost. Weakness The cost structure tends to be expensive for the firm. The tax structure is also not appropriate for the firm. The existence of a competitive market tends to affect them. High loan rates may also be possible thus affecting the firm. It is also hard to maintain their brand portfolio. Opportunities The growing economy may positively influence their activities. The growing of the global market may be a new opportunity for them expanding their activities. Their ability to offer new products and services is also an opportunity of them growing. Threats The rising cost of raw materials tends to be a challenge for the company. Fluctuation of prices is also a threat to their operations. They may also face the issue of less financial capacity. The increasing costs of medical services may tend to discourage people to go to hospital, thus firms will experience low patients numbers accessing their facilities. Situation Undertaking a situational analysis of the health centre tends to describe and analyze the situation in regards to the health services being offered. Therefore, there is collection of different aspects of information so that there can be the provision of the overall picture of the organizational goals. Therefore, situational analysis is a primary assessment of health services that need to be addressed. Hence, it tends to explain the happenings and factors that facilitate or prevent progress into the company (Maxim Health Inc, 2011). Thus it tends to highlight the problems and needs of the health centre so that the decisions made can be effective. Therefore, the existence of an information service department in this hospital made up of 104 employees meant that it was hard to maintain consistency application of the best health practices (Maxim Health Inc, 2011). Therefore, with the legacy of project management system it was hard to determine whether goals and deliverables of the company were in line with the health business. The executive team was also unable to determine the visibility of the work done by the nurses and physicians. Observation My observation in such a case is that not only does the organization face visibility problem, but there are other challenges such as: Poor time tracking- where there is no consistency and no method is available for tracking the employees work or the application of firms base work. There is no request management- this means that they lack a comprehensive system that can track the patients request, making it hard for them to rank and prioritize their patients. Inefficient resource management comes as a challenge because there exist little transparency into the companys capacity, resource allocation leading to poor visibility in the future demand plans. Best Practice Model in Maxim Centre It is essential for the Maxim team to identify the best support tool for its projects and resource management so as to establish a perfect solution. Therefore, the best solution after carrying out critical analysis that can help the company is through application of a cloud based solution, ultimately known as Innotas. This model is quite vase for its strong market recognition, ability to fast time their value and proper matching functionality that meets some of the organizational needs such as: Development of a sophisticated request management which has the ability to score and prioritize patients and projects, so as to ensure that resources are working on the right projects and at the correct time. The implementation of the model means there will be strong time tracking that enables the tracking aspect of each activity the company conducts. Hence, there will be more accountability, increased productivity and reduced operation cost. There will also be robust management of resources where there will be the existence of planning scenario of demand and capacity for patients services. Implementation Process of the Innotas Model in Maxim Healthcare The implementation of this model needs us to consider five steps for the implementation process. They include: analysis of the situation, setting up the objectives, appraisal options, setting the tasks and monitoring an evaluation of the model. Situational analysis in our case shows that Maxim healthcare centre is suffering from the challenge of maintaining consistency of the correct application of health standards. Therefore, it becomes a challenge for them to set out a clear objective in terms of the health business standards. This issue also leads to the rise of poor visibility of the work the employees undertake. Therefore, in this stage of implementation cycle one evaluates all factors that impact the organizations catchment in regards to healthcare delivery (Lustig, 2015). After critical evaluation of the situational arising, before implementing the Innotas system it is vital for one to perhaps consider looking at the organizations priority and objectives settings, so that he or she can determine whether the set out system to be implemented is in line with where the company wants to be in future. Therefore, in this stage we look at the pros and cons of the model and try to evaluate whether the model can be effective in the eradication of the challenging situation (Fleming, 2014). After setting out a clear priority and objective setting as to whether the strategy fits in eradicating the challenge. It is also necessary to look at other means that could be applied so as to establish the standing point we are in and try to evaluate the best ways that our model could yield greater results (Ironside, 2015). Hence, in this case we could perhaps consider advancing the Innotas strategy through innovative methods so as to gain more results beyond our recognition. Setting of tasks is also a vital step in the implementation of our program. Here, we tend to clearly allocate each employee a duty. By allocation of duties it means there will be ease supervision of how the model is being channeled through the organization so as to reduce the levels of challenges the firm is facing (Hickey, 2009). This step also tends to show the time a particular task is to be done and by whom. Hence, there will be ease tracking of the person who committed a default in regards to a particular task. Monitoring and evaluation of the results pertained from the model. In this step considering the Innotas strategy, monitoring and evaluating of how its conduct also tends to be a critical factor (Martinson et al, 2012). Therefore, in this stage one will be able to determine whether the model is directing us to the correct directions and if there is achievements of the desired results from the model. Therefore, implementing the Innotas model using the above strategy will enable Maxim Healthcare to achieve their desired aim of having a standardized and centralized tracking system, they will also be able to effectively measure and manage their patients request, and there will also be ease allocation of resource time and overall management of the projects. Hence, they will be able to keep track of their time spent and be able to gauge the investments that are available. Potential Benefits The implementation of this model means there will be great transparency in the company. Robust reporting is also evident meaning that it allows productivity and meeting of the budget requirements so as to achieve significant cost savings. There is visibility after the implementation of this strategy in the company. Working on the highest priority projects is also evident thus allowing staff to work in more strategic projects freely. Challenges The challenging issue in this case is that the adaptation of this strategy by other firms means they will be on the same level of being competitive advantaged (Shirley, 2011). Hence, they may need to develop more systems to keep them competitive. Conclusion The analysis carried out across these two health firms is based on a spatial modeling where there were some gaps that existed (Navarra Ferrer, 2015). Therefore, through solid understanding the planning teams of the two firms were able to come up with where the current needs are across their firms. Therefore, the planning teams set out some tangible proposals that were later implemented in these organizations, thus leading to the yield of positive results. Analyzing is also another vital step that has enabled us to understand the guidelines and planning conjunction initiatives across these two cases. References Navarra, T, Ferrer, M. L. (2015),An insider's guide to home health care. Thorofare, NJ, SLACK. Gittell, J. H. (2009),High performance healthcare using the power of relationships to achieve quality, efficiency and resilience. New York, McGraw-Hill. Mcginn, P. (2009),Partnership of equals practical strategies for healthcare CEOs and their boards. Chicago, Health Administration Press. Shirley, D. (2011), Project management for healthcare. Boca Raton, CRC Press. Glandon, G. L., Smaltz, D. H., Slovensky, D. J. (2014),Information systems for healthcare management. Umbach, G. (2006),Successfully marketing clinical trial results winning in the healthcare business. Aldershot, Hampshire, England, Gower. Lee, R. H. (2009),Economics for healthcare managers. Chicago, Health Administration Press. Bigelow, J. H. (2005),Analysis of healthcare interventions that change patient trajectories. Santa Monica, CA, RAND. Harrison, J. P. (2010),Essentials of strategic planning in healthcare. Chicago, Ill, Health Administration Press.